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Best Practices

Working together project

[Vancouver Public Library, Canada]

Each library system hired a community development librarian, which developed new ways of collaborating and partnering with community members, while addressing questions of service equity, systemic barriers, and inclusive library practices.

The Community-Led Libraries Toolkit

The Community-Led Libraries Toolkit discusses the techniques used by the Project staff as they worked with their communities both to identify and eliminate barriers to service and to develop and test a service model in which socially excluded people can actively participate as equals in library decision making and planning.

The toolkit has some specific objectives:
• To increase libraries’ understanding of the unintended consequences of traditional library policy, procedures, and practice.
• To improve our understanding of the different ways libraries have traditionally involved communities and to promote a community-led approach for service to socially excluded communities.
• To support lasting improvements in the provision of inclusive and accessible library services for socially excluded communities
• To facilitate the empowerment of socially excluded community members through participatory service planning processes
• To foster constructive and collaborative working relationships between libraries and socially excluded communities

Source: Annette Defaveri (Vancouver Public Library) World Library and Information Congress: 74th IFLA general conference and council

The complete version is available at
Project website

Vancouver Public Library - for more information about the project contact Ms. Sandra Singh
350 West Georgia Street, Vancouver, V6B 6B1 Canada

With the support of the Lifelong Learning Programme of the European Union.
support of the Lifelong Learning Programme of the European Unionsupport of the Lifelong Learning Programme of the European Union
© 2009 Project partners of the Libraries for All - ESME project

Immigrant InstituteMulticultural Center Pragueokay. zusammen lebenSAT 3Public Library of Frankfurt am Main